Shipping Terms
2Dadoll Shipping Terms
SHIPPING
Orders are usually shipped within 48 hours (except holidays)
Worldwide Shipping(7-11 working days to most countries), FREE SHIPPING over $25
You will receive a confirmation email with your tracking number once it is shipped
Thank you all for your concern and support!
RETURN
When you receive the package, please check if the package is in good condition
note: we only accept returns within 7 days of receiving the order
If you receive a defective product, we will exchange it for free (Defects include: lens color difference, broken lens, or other quality problems)
Please feel free to get in touch with us, you can send an email to official@2dadoll.com to contact us
NOTE
The following situations require the buyer to bear the logistics costs.
1. Filling in the wrong address when placing an order causes delivery failure.
2. Changing the delivery address during parcel transportation causes delivery failure.
3. The package has been delivered, but the package has not been received due to other reasons.
1. Filling in the wrong address when placing an order causes delivery failure.
2. Changing the delivery address during parcel transportation causes delivery failure.
3. The package has been delivered, but the package has not been received due to other reasons.
4. Due to the buyer's own reasons, the package delivery fails, and the seller no longer provides free shipping.